We will gladly accept returns and exchanges within 21 days from purchase date as long as merchandise is in original condition and not worn (*). Please send returns and exchanges using the following procedure:
- Contact Gallery Mystique via email at firstname.lastname@example.org to request a Return Authorization Number (RAN). You will receive a RAN via email reply within 24 hours of request.
- Write the RAN on the outside of the shipping box. For example, "RAN 16".
- Include all return or exchange information inside the box.
- Ship your package via a trackable carrier as Gallery Mystique is not responsible for return or exchange items until received at the address below.
- Your package should be sent to:
Gallery Mystique c/o Hemispheres Marketing
12277 S.W. 55th Street, Suite 905
Cooper City, Florida 33330
* For TG Friendly items, please make sure your item is a returnable item. Non-returnable items will be indicated on the applicable web page.